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Frequently Asked Questions (FAQ)
Get answers to commonly asked questions and reported issues immediately.
If you are an active client and need assistance with a product, software, or service, please contact Client Support at support@veradeon.com or visit the Help Desk.
Veradeon reserves the right to modify or update these Terms of Use at any time without prior notice. Your continued use of our website after any such changes constitutes your acceptance of the new Terms of Use.
These Terms of Use shall be governed by and construed in accordance with the laws of the State of Pennsylvania, without giving effect to any principles of conflicts of law.
You agree to indemnify and hold Veradeon and its affiliates, officers, agents, and employees harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of our website, your violation of these Terms of Use, or your violation of any law or the rights of any third party.
Veradeon will not be liable for any damages of any kind arising from the use of our website, including but not limited to direct, indirect, incidental, punitive, and consequential damages.
Veradeon makes no representations or warranties of any kind, express or implied, as to the operation of our website or the information, content, materials, or products included on our website. You agree that your use of our website is at your sole risk.
Our website may contain links to third-party websites that are not owned or controlled by Veradeon. We are not responsible for the content, privacy policies, or practices of any third-party websites.
You are solely responsible for any content you post on our website. By posting content on our website, you grant Veradeon a non-exclusive, perpetual, irrevocable, royalty-free, worldwide license to use, copy, modify, publish, and distribute the content for any purpose.
All content on our website, including but not limited to text, graphics, logos, images, videos, and software, is the property of Veradeon or its affiliates and is protected by U.S. and international copyright laws. You may not use any content from our website without our express written permission.
Veradeon provides this website for your personal and non-commercial use. You may not use this website for any unlawful purpose or in any way that could damage our website, its contents, or its security. You may not use this website to harass, intimidate, or threaten any person.
We reserve the right to update or modify this privacy policy at any time without prior notice. Your continued use of our website after any changes to this privacy policy constitutes your acceptance of those changes.
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law.
If you would like to request that we delete your personal information, please contact us at privacy@veradeon.com.
We take reasonable measures to ensure the security of your personal information.
We use industry-standard security technologies and procedures to protect your personal information from unauthorized access, use, or disclosure.
However, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure.
We do not sell, trade, or otherwise transfer your personal information to third parties unless we have your consent or are required by law to do so.
However, we may share your information with trusted third-party service providers who help us operate our website, conduct our business, or provide services to you.
These third-party service providers are contractually obligated to keep your information confidential and are not allowed to use it for any other purpose.
We may use the information we collect to:
- Personalize your experience on our website
- Improve our website and the services we provide
- Respond to your inquiries and customer service requests
- Analyze website usage and trends
- Send periodic emails or newsletters about our company, products, or services
When you visit our website, we may collect certain information about you, including:
- Your IP address
- Your browser type and version
- Your operating system
- Your device type
- The pages of our website that you visit
- The time and date of your visit
- The time spent on our website
If you have any questions or concerns about our Privacy Policy, Terms of Use, or other legal statements, please contact us at legal@veradeon.com.